A happy Miata buyer...

This email was sent to Joe Balisalisa of Huntington Beach Mazda's Internet Department. His partner, Joe Rosales is also mentioned and thanked.

Hi Joe,
It's Pamela with the '09 Miata. I was caught off guard a little earlier when you called because I've been having so many other Mazda dealers call me back about coming in to see a car, so I was a little hesitant to pick up. I found your email on the Huntington Beach Mazda site and wanted to write you a quick note. I just wanted to thank you and Joe Rosales for the wonderful experience I had purchasing a car from you two, which for that to be my first car buying experience was great. I appreciated the fact that you and Joe gave me the time to think about what I wanted, without applying any pressure or rushing me whatsoever, which as a customer is incredibly refreshing.

You guys also were very flexible about letting me take the car out as much as I needed in order for me to know that I was making the right decision. The financing guys were also very easy to work with, which just rounded out an already stellar experience.

Overall, I couldn't have imagined a better sales experience, especially for my first car. If I have any friends or family that are looking to purchase a Mazda, I would, without a doubt, send them over to Huntington Beach Mazda to see you and Joe. And if the sales department is any indication of the quality of the service department, the 40 minute drive to get service will be completely worth it. If there's anywhere that I can call/write to and let them know what a great job you and Joe did that will benefit you both, whether it's Mazda corporate or a survey, please let me know and I"ll be happy to do so.Please say hello to Joe Rosales for me and pass along my sincere appreciation for all of his help.

I'm definitely enjoying the Miata!!

Pamela Cheuk